SolarWinds Partners with OpsGenie to Meet Customers’ Alerting and On-Call Management Needs
The partnership comes as SolarWinds discontinues SolarWinds Alert Central and recommends OpsGenie to its customers as an effective alternative
AUSTIN, Texas – January 4, 2017 –SolarWinds, a leading provider of powerful and affordable IT management software, today announced a strategic partnership with OpsGenie, a leading alerting and on-call management solution for development and operations teams. The partnership comes as SolarWinds discontinues its free alert aggregation tool, SolarWinds® Alert Central.
“When considering the future for SolarWinds Alert Central, we surveyed the market and quickly realized OpsGenie is doing a great job filling the gap we originally identified,” said Mav Turner, senior director, product management, SolarWinds. “While we believe SolarWinds Alert Central was effective at meeting many of our customers’ alert management needs, we want to make sure they have the right long-term solution to solve all of their alerting and on-call management needs, and that’s what OpsGenie will provide them. I’m extremely excited about the benefits the SolarWinds and OpsGenie partnership will provide our customers.”
OpsGenie provides a reliable, flexible and cost-effective incident response solution specifically tailored to SolarWinds customers. With OpsGenie, SolarWinds customers can create customized on-call incident response teams that match their operational structure. OpsGenie also has an efficient and easy-to-apply bi-directional integration with SolarWinds Network Performance Monitor (NPM). This allows OpsGenie to determine the right people to notify based on on-call schedules; dispatch alerts using email, text message (SMS), phone call and iPhone® and Android® push notification; and escalate until an alert is acknowledged or closed.
“OpsGenie is excited to be the Alerting and On-Call Management platform of choice for SolarWinds and its customers,” said Berkay Mollamustafoaglu, chief executive officer, OpsGenie. “We firmly believe that OpsGenie will provide SolarWinds customers the features they need at a price point that makes sense, including a free tier for existing SolarWinds Alert Central users.”
Connect with SolarWinds
SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500® enterprises to small businesses, government agencies and educational institutions. We are committed to focusing exclusively on IT Pros, and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. Regardless of where the IT asset or user sits, SolarWinds delivers products that are easy to find, buy, use, maintain, and scale while providing the power to address all key areas of the infrastructure from on premises to the Cloud. Our solutions are rooted in our deep connection to our user base, which interacts in our THWACK online community to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at www.solarwinds.com.
OpsGenie is an alerting and on-call management solution for development and operations teams. OpsGenie provides the tools needed to design actionable alerts, manage on-call schedules and escalations, and ensure the right people are notified of IT incidents at the right time, using multiple notification methods. Learn more at www.opsgenie.com/solarwinds-alert-central.
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