Sep 28, 2016 by Serhat Can
At OpsGenie, we do our best to be punctual and early adapters of new features released by the companies
we integrate with. We want to stay flexible while providing a complete workflow and feature set.
Not so long ago, Slack introduced,
“Interactive Buttons,” which
OpsGenie had a great tested use case for! So, we started working on it. As an early adapter, our
previous Slack Application (App) was already part of the directory; which led us to build a brand new
Sep 22, 2016 by Jonard Doci
We, at OpsGenie, work to make integrating our product into the user’s existing toolset as smooth as possible.
Which may seem like an unmanageable task since each customer has a unique model in conducting their daily operations.
ChatOps: Productive Chatting
A particular model of operation that’s on the rise is ChatOps.
This model revolves around team communication and aims to unify all of the user’s tools, workflows, and processes into a single chatroom.
An example might include a bot that pulls your code from GitHub and deploys it straight into one of your Amazon EC2 machines.
All you need to do is type the command that triggers the bot to follow the action and voilà!
Everyone on your team will also be able to follow the procedure live from the chatroom.
Among other benefits, this ChatOps unified model makes operations more transparent and increases team productivity.
Aug 22, 2016 by Kadir Türker Gülsoy
For us, incident responders and managers, incident management is a complicated beast that requires an
active effort to streamline an effective workflow to identify, analyze, and solve the incidents. Failing to
notice a problem is intolerable for us, on the hand, we don't want too many alerts and notifications
that would cause alert fatigue and may lead to longer response times or to missing significant incidents. To
prevent these two crucial needs from becoming a dilemma, we are excited to introduce to you a set of new
features: Auto Restart and Alert Count Based Notification Policies.
Jul 14, 2016 by Serhat Can
If you haven’t noticed yet, Nintendo's new game, Pokémon GO, is literally taking over the world. Pokémon
reinvents a classic game with an augmented reality twist. The game is not available worldwide yet;
that has not prevented users from downloading and catching 'em all. According to
a Forbes article
Evangelho, Pokémon GO is about to surpass Twitter in daily active users on Android and is #1 on Google
Play Store. Incredible success!
Jul 12, 2016 by David Hiltner
What tools do you need to be an on-call warrior or hero? In this blog post we’ll examine the instruments needed to be on-call. Our goal is to provide you with on-call gear and tool ideas that help make your on-call experience successful; whether you’re an on-call novice or pro. We welcome any additional tips from our readers by responding to this post through our social media channels -- LinkedIn, Twitter, Facebook or Google+.
Jun 30, 2016 by OpsGenie
Falls Church, VA—June 29, 2016—OpsGenie, an emerging player in the critical area of IT alerting and
on-call management, has raised $10 million in Series A financing from Battery Ventures, a global
investment firm. OpsGenie will use the funds to continue to tackle the biggest challenges faced by
customers in providing “always-on” services, and specifically to continue investing in its product and
building out its go-to-market capabilities. As part of the financing, Battery General Partner Neeraj
Agrawal and Battery Vice President Paul Drews will join OpsGenie’s board.
Jun 17, 2016 by Berkay Mollamustafaoglu
With OpsGenie you have the option of executing actions directly through our OpsGenie app. We have
described how this capability can be used to gather additional information and enable alert recipients
to assess problems efficiently in the post “You woke me up,
Directly through slack you can (1) forward alert activity to Slack channels and (2) allow users to
interact with alerts, acknowledge, comment, close, etc. Refer to our blog post titled “Bi- Directional Integration with Slack”
Apr 20, 2016 by Berkay Mollamustafaoglu
In the coming weeks OpsGenie will help buyers looking for a reliable, scalable, and customizable
alerting and incident management solution by assessing features, toolsets, and functionality in a
comprehensive comparison between OpsGenie, Pagerduty, and VictorOps through a series of detailed blog
posts. It is our goal to shed light on who does what, and the stark realities between the three popular
technologies. OpsGenie will concentrate on areas within our platform that we believe are extremely
important when looking for an alerting and incident management solution for the dev&ops and IT community
in general. This week we will focus on Email Integration.
PART 1: Email Integration -- A comparative assessment of the direct contrasts between OpsGenie,
Pagerduty, and VictorOps.
OpsGenie’s email integration enables customers to integrate OpsGenie with any system that can send
alerts via email. Email integration is the most commonly used integration method by our customers since
it is easy to use and almost any system out there can send emails.
Apr 5, 2016 by Berkay Mollamustafaoglu
For most of us in ops, it is vital for us to get notified asap about problems that impact the services
we provide. It’s often a race against time to restore the service or to prevent an outage. But not all
alerts require an immediate response, some can wait. Enabling users to deal with alerts that don’t
require an immediate response efficiently, is just as important in preventing alert fatigue, to ensure
we can stay fresh.
At OpsGenie our mission is to empower our users to be able to handle critical as well as non
critical/urgent incidents efficiently.
Mar 25, 2016 by by the OpsGenie Team
The OpsGenie team recently had a thorough and heated discussion (KAPOW!!) on who would
be better with on-call alerts and incident management,
Superman or Batman? Who would come out as winner when pitted against each other in a war of on-call
alerts and response time? So, we thought we would hash it out
here on our blog in a completely fictional format. We’ll try to examine each area of alerting and
incident management to see who we think we would want on our on-call team.